Inspire HR won't show the correct time and date

[Erp07]

Wrong date on my inspire hr. It says year 2020 we are in 2022.  I have restarted, reinstalled app and still 2020. Recommendations on fixing this would be appreciated. 

Moderator Edit: Clarified subject

[Odyssey13]

Hi @Erp07  date and time are both derived from the device that we use to sync our Fitbits. Be sure you have automatic time zone enabled on your app You need to sync regularly to keep the time current, so perhaps it's the same for the date. When did this happen ?

[MarreFitbit · Accepted solution]

Hi there, @Erp07. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire HR before reaching out. 

As @Odyssey13 has mentioned, your Fitbit devices may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Also, note that the time on your Fitbit Inspire HR may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Inspire is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Hope that helps.