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Inspire HR won't start/charge after 8 days out of the box...

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‎05-11-2019 05:27

‎05-11-2019 05:27

Hello Community,

 

My unit had been working great until I took it off last night. It had around 50% power when I took it off, but when I awoke this morning the screen was dark and it will not turn back on. I placed it on charge more than 1 hour ago as well I have tried the reset several times to no avail. The phone can also not find the device, so not a case of the screen not working. 

 

Any insight out there? 

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2 REPLIES 2

‎05-12-2019 18:23

‎05-12-2019 18:23

Hi @bmueller Thanks for the information on what you have tried. It is not sounding good for your Inspire, so I have flagged a moderator to help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎05-12-2019 19:02 - last edited on ‎09-03-2024 12:17 by Fitbit Moderator

In response to NellyG

‎05-12-2019 19:02 - last edited on ‎09-03-2024 12:17 by Fitbit Moderator

Hi @bmueller , a warme welcome to the Community! Thank you for the steps you already performed. 

@NellyG ! Nice to see you back. Thanks for letting us know about this thread. 

@bmueller as you performed the restart, did the smiley appeared on your Fitbit device?

Do the green LEDs blink?

I'll be expecting your reply. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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