Inspire HR won't stay charged

[Carlacrrgn85]

My Inspire HR will not stay charged. I’ve tried all tips with no luck. Lasts 5mins and it’s dead literally. How do I file a claim? I keep getting the run around with these sites. It’s less than a year old.

Moderator edit: updated subject for clarity

[Odyssey13]

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options
https://myhelp.fitbit.com/s/support?language=en_US

[JuanJoFitbit]

Hi @Carlacrrgn85, welcome to our Fitbit Community! I'm sorry to hear that your Inspire HR won't stay charged since the battery drains fast. By the way, thank you for troubleshooting this issue before contacting our forums.

I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided. Please don't hesitate to get back if more assistance is needed.

Thank you for your help my friend @Odyssey13.

See you guys around.

[Alh673]

This started happening to me as well -- my device is just over a year old.  It also won't reboot