09-13-2021
14:48
- last edited on
09-13-2021
15:19
by
MarreFitbit
09-13-2021
14:48
- last edited on
09-13-2021
15:19
by
MarreFitbit
I'm sick to DEATH TRYING TO CONNECT MY FIT BIT! EVERYDAY! WELL there was a number of days over the last 2yrs it only took 4 to 5 min! I can connect my phone in seconds to anything (TVs, SPEAKERS!)even the other side of the house! I so sick of this I'm giving the anoing thing to a thrift store. No I'm throwing it in the trash! Their I feel better. I've just had enough!
Moderator Edit: Clarified subject
09-13-2021 15:21 - edited 09-13-2021 16:45
09-13-2021 15:21 - edited 09-13-2021 16:45
Hi there, @1Cookieman. Welcome to the Community Forums. Thanks for the details provided in your post. We‘re taking into consideration your comments and sentiments with regards to our products and services.
May I know the model of your mobile phone? Please make sure it meets the requirements listed here.
Despite meeting the above requirements, the following devices often exhibit compatibility issues that cause our products and services to not operate properly:
If your phone is not on the list above and meets the requirements to operate properly with the Fitbit app, please the steps below:
1. Remove the Inspire HR from your phone's Bluetooth settings and in the Fitbit app.
2. Restart your Inspire HR.
3. Turn off other Bluetooth connections when not in use.
4. Plug it into the charging cable and open the Fitbit app.
5. Set up your Inspire HR.
Hope that helps.
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09-13-2021 17:59
09-13-2021 17:59