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Inspire HR won't stay connected to my phone

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‎09-24-2021 00:29 - last edited on ‎09-24-2021 10:44 by Fitbit Moderator

‎09-24-2021 00:29 - last edited on ‎09-24-2021 10:44 by Fitbit Moderator

My inspire Fitbit keeps looking connection and won’t sync. Every 4-6 hours I have to “forget” my device on my Bluetooth setting and repair. How can I fix this as its so often I’m thinking of just stopping using it. 

 

 

Moderator Edit: Clarified subject

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‎09-24-2021 10:46 - edited ‎03-03-2024 03:44

‎09-24-2021 10:46 - edited ‎03-03-2024 03:44

Hi there, @S18T. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire HR before reaching out. I understand how you must be feeling. 

In this case, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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‎09-25-2021 09:32

In response to MarreFitbit

‎09-25-2021 09:32

Hi mine never syncs either and I soent hours turning off bluetooth and reopening it, restarting my fitbit Inspire. Rebooting my phone but it takes ages to sync if it works at all. Its not synced since 7.29 yesterday morning

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