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Inspire HR won't stop vibrating

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‎06-05-2019 21:23 - last edited on ‎06-06-2019 08:19 by Moderator Alum

‎06-05-2019 21:23 - last edited on ‎06-06-2019 08:19 by Moderator Alum

I have followed all the instructions I could find for trouble shooting the Inspire HR.  Bought 2 months ago.

My Inspire is unable to restart, keeps vibrating.  I am unable to update the firmware as the inspire is unable to restart, it just keeps vibrating every 30 seconds or so.

I recharged my Inspire which triggered the current state its in.  App shows only 50% charge yet was left over night charging.

I had purchase one previously and had to return it cause of the same issue, thinking it was defective firmware.  Assistance is appreciated in this matter.  

 

Regards

 

Moderator edit: Title

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3 REPLIES 3

‎06-05-2019 23:39

‎06-05-2019 23:39

Hi @runningman2011 I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-06-2019 08:19 - last edited on ‎03-17-2025 08:09 by Fitbit Moderator

In response to NellyG

‎06-06-2019 08:19 - last edited on ‎03-17-2025 08:09 by Fitbit Moderator

Hi @runningman2011! Welcome to the Fitbit Community Forums. I appreciate all the troubleshooting steps you have performed prior contacting us. I have opened a case for you with our Support team, so they can further assist you. Please keep an eye on your inbox, since they'll be contacting you soon. 

@NellyG thanks for your help. 

Let me know if there's anything else I can do for you! 

Lucia | Community Moderator, Fitbit

Hat dir dieser Post geholfen? Bezeichne ihn als Lösung und gib mir Kudos 😄
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‎07-20-2019 14:27

In response to LuciaFitbit

‎07-20-2019 14:27

@LuciaFitbit I'm experiencing the same issue. What should I do? Should I send it back or just throw it away? Please let me know

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