Inspire HR won't swipe

[PerfidiousSinn]

I'm trying to swipe up or down on my Inspire HR and I can't. The main screen lights up but I can't swipe to any others. It worked fine yesterday. Can I restart it?

Moderator edit: subject for clarity

[PPm1963]

Thanks!

Sent from my iPhone

[Sablin]

Nope! Nothing in trouble shooting guide, nor the community suggestions worked.

3 actions available on the fitbit Inspire:

1. Pressing the button on the side (There is only 1 to press)

2. Tapping the screen and

3. Swiping the screen

When my screen wouldn't swipe, the other 2 actions still worked.

Moderator edit: merged reply

[Celtic333]

I did the reset. But it still doesn't work. My screen also refuses to turn off.

I just hold until smiley face appears.

Moderator edit: merged reply

[SEH.H]

This didn't work for me.  I reset it and sometimes it will allow me to swipe bit most of the time it does not.  It is ruining my exercise 

[janel2020]

The restart did not work.  My Fitbit inspire does not swipe.  Yesterday it counted my steps.  I need this to work but unfortunately I will be gone all day.  I will leave it connected but I'm sure that won't work. It was connected all night.  I do NOT want to have to buy a new one!

[RuthTwo]

Did you try resetting the clockface from inside the app.? That's what did the trick for me.

[SEH.H]

Yes I did and that did not work.  I have reset it.  It has been updated and I still cannot swipe.  Very disappointed.

[Dcrapo]

My Fitbit inspire won’t swipe. I’ve successfully reset it but still won’t swipe

[janel2020]

Fixed it myself

[Rosebod20]

I was having the same issue with my watch and it is still not swiping for me. 

[janel2020]

Stop texting me about this!

[Odyssey13]

@janel2020   when you post, you get the option to receive notice when someone replies to that thread. You can go back to those threads and from the pull down menu at the top UNSUBSCRIBE from it. Then you won't receive anything should someone post in that thread. Now you'll get notice that I replied to your post, but now you know how to disable it. 

[Judge1949]

I was able to reset mine before.  But this time nothing works!!!  Frustrating!!  Somebody please help!!!

[Odyssey13]

Hi @Judge1949  you can't restart your device?

[Hdominick]

It did not work😔

[MJDix]

Nope that doesn't work. I can swipe through all the icons but cant swipe and choose an exercise when on that icon. Its so frustrating. What 4 digit code? I cant seem to install or uninstall. It appears on my set up and there is an exercise shortcut and i have selected the exercises i want to track and have even reordered them. However when i look at my Fitbit Inspire HR i cant select from there. Press and hold what? 

Moderator Edit: Formatting

[AlejandraFitbit]

Hey @MJDix, it's great to see you here.

I understand how are you feeling and appreciate all the efforts in trying to fix this swiping issue. If the instructions provided didn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Have a good day!

[Nagyblessings]

@Odyssey13 this did not resolve the problem...what else can I try?

[SillyAbbie]

I am having the same issue and i cant even get my fitbit to restart