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Inspire HR won't swipe

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‎10-08-2019 14:17 - last edited on ‎10-10-2019 11:34 by Moderator Alum

‎10-08-2019 14:17 - last edited on ‎10-10-2019 11:34 by Moderator Alum

My Fitbit is showing the time but it wont let me scroll to anything else at all, the time before this was charged it had full charge but wouldn't come on for a whole day. Do you think i should return for a new one? i have only had it since June 2019.

 

 

Moderator edit: subject for clarity

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‎10-09-2019 01:44

‎10-09-2019 01:44

Hi @Stubbs66  First try restarting  it several times   Restart your tracker

If that doesnt fix it, then if you are able to, return it for an exchange, or contact Support   Fitbit Support

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-10-2019 11:35

‎10-10-2019 11:35

Welcome to the Forums, @Stubbs66 and @NellyG, thanks for the input.

 

I was able to see here that our friend @NellyG provided some instructions in order to fix this screen issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

 

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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