Inspire HR won't swipe

[22Mischelle22]

I can't do nothing besides check a time. The touch doesn't work good I think it is awash. But I don't know when it washed. It is waterproof and I took a bath in this watch.

Moderator edit: subject for clarity

[NellyG]

Hi @22Mischelle22 Try restarting the I spire several times. If the touch still doesnt work then please come back here.

Restart your tracker  

[AlejandraFitbit]

Welcome to the Community, @22Mischelle22 and @NellyG, thanks for the input.

I was able to see here that our friend @NellyG provided some instructions in order to fix this swipe issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out. 🙂

[Stupidav]

There is a problem with your link! It specifies the question and list reasons why you would need to, but does not say how to.

[Stupidav]

I found it

[Wolfsene]

Mine is doing this also even after trying to reset a few times. The customer service chat also won't work right now. Is there any additional advice?

[AlejandraFitbit]

Thanks for your participation in the Community and for the efforts in trying to fix this swiping issue.

@Stupidav, I would like to know if the restart process worked? Were you able to perform this?.

@Wolfsene, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Let me know if you need anything else. 😉