04-25-2020
18:12
- last edited on
05-04-2020
12:17
by
AlejandraFitbit
04-25-2020
18:12
- last edited on
05-04-2020
12:17
by
AlejandraFitbit
My Fitbit will not scroll. I tried putting it on the charger, held the button no smiley face. Tried to change clock face, I can't find one for my Fitbit.
Moderator edit: subject for clarity
05-04-2020 12:19
05-04-2020 12:19
It's great to welcome you, @Lindab8663.
I am sorry for the delay in response and appreciate all the efforts in trying to fix this display issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
In the meantime, let me know if you need anything else. 🙂