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Inspire HR won't swipe

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‎07-17-2020 23:13 - last edited on ‎02-15-2021 11:04 by

‎07-17-2020 23:13 - last edited on ‎02-15-2021 11:04 by

I've seen the other ones and I have tried everything. I tried restarting it a ton of times. I tried syncing it again.. I tried removing it from the app and reconnecting it. I tried deleting the app completely. I don't know what else it could be.

 

 

Moderator edit: subject for clarity 

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‎07-19-2020 14:58

‎07-19-2020 14:58

Hi @Ezraaaaaaaaaaaa, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before to posting over here. Let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon.

In the meantime they contact you, let me know if you have any additional questions.

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‎02-15-2021 04:49

‎02-15-2021 04:49

I'm having the same problem 

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‎02-15-2021 18:30

In response to Glor8lp

‎02-15-2021 18:30

Welcome aboard @Glor8lp.

 

I'm sorry to know that you're experiencing the same issue with your Fitbit Inspire HR. To solve this situation, I’d recommend our restart process. To do so, please follow the steps that are specified on our help article: How do I restart my Fitbit device? and let me know if the issue persists.

 

Keep me posted.

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