11-05-2020 09:51 - last edited on 11-06-2020 10:49 by LiliyaFitbit
11-05-2020 09:51 - last edited on 11-06-2020 10:49 by LiliyaFitbit
Tried resetting a few times, no change. I get the smiley face but still can't swipe up or down. Touching the screen seems to work and will change the bottow display (steps, heartbeat, calories, etc) but I cannot get to activities, setting, etc by swiping.
Thank you
Moderator edit: subject for clarity
11-06-2020 10:49
11-06-2020 10:49
Welcome to the Fitbit Community, @guppsala.
I am sorry to hear your Inspire HR won't swipe. Thanks for trying to resolve this, I appreciate the additional details and I am here to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.