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Inspire HR won't sync and shows the wrong time

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I have followed all of these steps ... Nothing works.  It is currently 10:27pm on 12/31/20.  My Inspire HR says it is 6:44 on 12/29.  The device will not sync.  

 

 

 

Moderator edit: subject for clarity 

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Hi @wsmcmom, it's nice to see you again in our Community Forums. 

 

I understand how you are feeling about this situation. Thanks for trying to troubleshoot this issue before reaching out. Please let me know your phone's model and OS version. I will be glad to investigate further. 

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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I have a motorola G7 and android 10 is my most recent OS update

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I aso have an Inspire HR. I have tried everything as well

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Me too! 

 

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I have inspire hr and mine is doing the same thing

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Same here, have restarted phone, inspire HR, factory reset, given all permissions to AP, now device will not even pair with the app anymore, stuck permanently on the 4 digit page.  

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Mine also will not pair.   Tried deleting app and reinstalling. Turning off phone and computer and recharging everything. 

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My fitbit inspire HR stopped syncing January 2nd.  I charged it and removed it from the app to attempt to reconnect it.  It is seen properly in my Bluetooth devices.  After removing the app from the phone and re-adding it and then attempting to add the device it sees the device but will not connect.  Bluetooth is on and the device is seeing in the connected Bluetooth devices list.  It is the only fitbit in the household.  Not a good way to start the new year.

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My Inspire stopped syncing to my phone sometime last week.  It did this same thing - had the wrong time and wouldn't sync. Eventually it stopped showing up in the bluetooth list on my phone.  I tried everything I could think of and find online but nothing worked.

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i have the same problem for about a few months now. my fitbit just won't sync with the app. tried restarting everything. uninstalled and reinstall the aop, nothing works. it's frustrating 

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