08-23-2022
14:35
- last edited on
08-26-2022
04:36
by
MarreFitbit
08-23-2022
14:35
- last edited on
08-26-2022
04:36
by
MarreFitbit
So now not only do I not have any data for the past 11 days, which makes it pretty useless as a tracker, it is completely useless as a watch too!
I have done absolutely everything that is suggested on the help pages apart from resetting the tracker, because I really want to know some of the data from the past week, but honestly almost ready to give up on it.
Moderator Edit: Clarified subject
08-24-2022 03:50
08-24-2022 03:50
Hi @harrit Restarting your tracker is the thing most likely to fix your problem. You shouldn't lose any data as long as it is still on your Watch. Once the tracker starts overwriting data (which it will when it reaches its data limit) you will start to lose data.
Helen | Western Australia
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08-26-2022 04:26
08-26-2022 04:26
Thanks NellyG, but those are the things I meant when I said I had tried absolutely everything on the help pages.
I'm hoping that someone has found another way to get the HR to sync with android.
08-26-2022 04:38 - edited 06-21-2023 08:49
08-26-2022 04:38 - edited 06-21-2023 08:49
Hi there, @harrit. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Inspire HR before reaching out. I understand where your concern is coming from and how you must be feeling. @NellyG Thank you so much for helping out!
Since you've exhausted all troubleshooting steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
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