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Inspire HR won't sync or turn off

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‎07-30-2020 12:38 - last edited on ‎07-31-2020 10:31 by Moderator Alum

‎07-30-2020 12:38 - last edited on ‎07-31-2020 10:31 by Moderator Alum

I have tried to turn off for a reset but it will not. Everything syncs except for steps. Tried turning phone off and back on to no avail. Suggestions?

 

 


Moderator edit: formato 

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‎07-31-2020 10:30

‎07-31-2020 10:30

Hi @glennwal, welcome to the Fitbit Community forums. 

 

Thank you for sharing this information about the trouble you've been having to sync your steps. 

 

Before considering other options, could you please confirm if you already tried all the steps listed here to resolve syncing problems?

 

In addition, make sure to keep the Fitbit app updated to the latest version available. 

 

Please keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


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