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Inspire HR won't sync to my iPhone

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‎09-11-2020 14:38 - last edited on ‎09-15-2020 05:09 by Fitbit Moderator

‎09-11-2020 14:38 - last edited on ‎09-15-2020 05:09 by Fitbit Moderator

Just purchased the Inspire HR. It won’t connect to my iPhone. I’ve tried everything. Won’t even show up in my Bluetooth options. Help!

 

 

Moderator edit: updated subject for clarity

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‎09-11-2020 22:55

‎09-11-2020 22:55

Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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‎09-15-2020 05:08

In response to Odyssey13

‎09-15-2020 05:08

Hi @SaraE1983, welcome to our Fitbit Community. I'd like to follow up and help you with your Inspire HR since it won't sync with your iPhone. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

In addition to the information that my friend @Odyssey13 requested, I'd like to know what troubleshooting steps you have tried in order to avoid providing the same information.

 

In the meantime, please try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

 

Looking forward to your response.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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