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Inspire HR won't sync with my phone

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‎10-25-2020 12:37 - last edited on ‎10-26-2020 04:23 by Fitbit Moderator

‎10-25-2020 12:37 - last edited on ‎10-26-2020 04:23 by Fitbit Moderator

Tried all of the suggestions and my phone will not sync. It stopped working around Oct. 9th. Very disappointing! This is the 3rd Fitbit I have had. I have had trouble with all of them. Not happy!! I don't know what to do.

 

 

Moderator edit: updated subject for clarity

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‎10-26-2020 04:22

‎10-26-2020 04:22

Hi @ddw90, welcome to our Fitbit Community. I'm sorry to hear about the syncing issue that your Inspire HR has experienced. I totally understand how you feel about this since this helps us to keep improving.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor your Inspire HR during the next 24 hours and see if it syncs properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎10-27-2020 17:30

In response to JuanJoFitbit

‎10-27-2020 17:30

The steps did not work. It still will not sync.
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