05-28-2020
19:50
- last edited on
06-03-2020
07:35
by
AlvaroFitbit
05-28-2020
19:50
- last edited on
06-03-2020
07:35
by
AlvaroFitbit
After I got the issue of it not syncing the other way by going into my bluetooth and 'forgetting the device' and adding it back, now I have this separate issue. For the last few days it will no sync at all unless I reboot my phone. The error message reads " Failed to Sync Device." Once I reboot the phone it will work. I have to do this all.day.long. I have tried telling it to forget the device like I had done previously, but this is not working. Turning off bluetooth and turning it back on does not work either. Any ideas?
Moderator edit: updated subject for clarity
06-03-2020
07:37
- last edited on
06-13-2025
07:09
by
MarreFitbit
06-03-2020
07:37
- last edited on
06-13-2025
07:09
by
MarreFitbit
@SunsetRunner It's great to see you in the Community!
Let me help you with your Inspire HR not syncing with your iPhone unless you restart it and thank you for troubleshooting this issue. I suggest you try refreshing the link between your phone and your tracker by doing the following:
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
06-03-2020 18:12
06-03-2020 18:12
I have done this multiple times and it does not work. Now, it is telling my average steps per day are 67K. Also saying high numbers on my friends accounts.