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Inspire HR won't track my sleep data

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‎12-12-2022 22:19 - last edited on ‎12-13-2022 08:59 by Fitbit Moderator

‎12-12-2022 22:19 - last edited on ‎12-13-2022 08:59 by Fitbit Moderator

Sleep tracker failed again. This is the fourth time in as many weeks. I have tried all the fixes advised through live chat and email and it still keeps happening. Losing faith in fitbit. Can some one help.

 

Moderator Edit: Clarified subject

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‎12-13-2022 09:00

‎12-13-2022 09:00

Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire HR before reaching out. I understand how you must be feeling. 

 

Please note that your case was forwarded to our higher tier of support for further checking. Someone will be in contact with you soon as they have the resolution for your issue. It seems that our Support Team has exhausted all troubleshooting steps availed for this issue, so there's nothing left we here in the community can suggest. 

 

Thanks for your understanding. See you around! 

Maria | Community Moderator, Fitbit


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