help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR won't track sleep data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-27-2021 00:36 - last edited on ‎01-27-2021 03:23 by Fitbit Moderator

‎01-27-2021 00:36 - last edited on ‎01-27-2021 03:23 by Fitbit Moderator

Hi everyone. Can someone tell me please if using a Fitbit HR when syncing phone in the morning should it automatically show how much sleep you’ve had? This is the way I do mine on my Fitbit 4 but my daughter says she has to manually put start and wake up times to get access to hers? Thanks in advance x.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-27-2021 03:22

‎01-27-2021 03:22

Hi @Abs2006, welcome to our Fitbit Community. Regarding the sleep tracking issue that your daughter's Inspire HR has experienced, I'd like to share this help article, which explains how Fitbit devices track sleep data.

 

If the issue persists, have her to restart the unit as described in this help article. After this, monitor the behavior of her device and see if it tracks sleep data properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes