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Inspire HR won't track steps

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‎08-06-2019 11:35 - last edited on ‎08-07-2019 09:34 by Fitbit Moderator

‎08-06-2019 11:35 - last edited on ‎08-07-2019 09:34 by Fitbit Moderator

Just bought it brand new and now it won't track steps. Have turned the bluetooth on and off and still not working.  Very frustrated.

 

 

Moderator edit: updated subject for clarity

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‎08-07-2019 09:37 - last edited on ‎06-24-2025 07:12 by Fitbit Moderator

‎08-07-2019 09:37 - last edited on ‎06-24-2025 07:12 by Fitbit Moderator

@janfrye, welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your tracker not recording steps. Try restarting your device and make sure that it is syncing with your account.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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