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Inspire HR won’t turn on after charging

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‎08-30-2020 14:55 - last edited on ‎08-31-2020 14:03 by

‎08-30-2020 14:55 - last edited on ‎08-31-2020 14:03 by

I have wear this FitBit since January. I absolutely love it. Today I noticed it was working so I put it the charger for a couple of hours and it still won’t turn on!! Help?!? 
Do I just need a new one and do they warranty’s? 

 

 

Moderator edit: subject for clarity 

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‎08-31-2020 14:02

‎08-31-2020 14:02

Welcome to the Fitbit Community, @JanelleB-D.

 

I am sorry to hear your Inspire HR won't turn on. Thanks for the details shared, I understand how you are feeling and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts. You can take a look at this page for more information about the warranty policy.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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