09-08-2020 05:36
09-08-2020 05:36
I went swimming wearing my inspire HR. Initially the fitbit was fine, but noticed after I changed that the display would not turn on. I tried leaving it to dry out and charging it and have attempted to reset it but nothing works. It has been 2 weeks and attempts to charge it still do not work. Please can you help?
09-09-2020 07:36
09-09-2020 07:36
@J-Rose19 Welcome to the Fitbit Community! It's great to have you here!
Let me help you with your Inspire HR not working after swimming with it and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.
Let me know how it goes.
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