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Inspire HR won't turn on or charge

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‎02-20-2022 03:53 - last edited on ‎02-26-2022 07:40 by Fitbit Moderator

‎02-20-2022 03:53 - last edited on ‎02-26-2022 07:40 by Fitbit Moderator

Fitbit inspire hr appears dead. Was working last night then screen went black. Put on charge overnight and nothing. Tried restarting holding button down whilst on charge. Nothing. Doesn't appear to be charging at all. Cleaned pins and connectors. Nothing. Tried a new charger. Nothing. Changed plug sockets and nothing. I can't change the clock face as fitbit has no charge.

 

It's 2 years old but I wouldn't expect it to be dead just yet. Any other ideas?

 

Moderator Edit: Clarified subject

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‎02-26-2022 07:41 - edited ‎10-30-2023 03:41

‎02-26-2022 07:41 - edited ‎10-30-2023 03:41

Hi there, @Sarah599. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire HR before reaching out. I understand where your concern is coming from. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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