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Inspire HR won't turn on or take a charge

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‎02-06-2021 02:54 - last edited on ‎02-06-2021 03:22 by Fitbit Moderator

‎02-06-2021 02:54 - last edited on ‎02-06-2021 03:22 by Fitbit Moderator

I have read lots of posts about this issue. I tried every single tip to get this working. It’s turned off and won’t charge, I can't get it to do anything to work. 
I have tried - 

cleaning the Fitbit charger and connection on the watch

using a different charger

using a different power point

holding the button for 5 seconds

holding the button for 10 seconds

plugging it into the charger and holding the button (as above)

leaving it plugged in for 6 hours and for 12 hours

 

 Is there anything I can do to fix this problem? Any help is great appreciated.

 

 

Moderator edit: updated subject for clarity

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‎02-06-2021 03:21

‎02-06-2021 03:21

Hi @Teresa111, welcome to our Fitbit Community. I appreciate the time spent trying all the mentioned troubleshooting steps in order to get back to life your Inspire HR before contacting our forums.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be glad to follow up and assist you accordingly.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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