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Inspire HR won't turn on or update

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‎05-06-2021 13:01 - last edited on ‎05-07-2021 11:07 by

‎05-06-2021 13:01 - last edited on ‎05-07-2021 11:07 by

My Inspire HR has not been turning on. I have tried several times to reset it with no luck. I have seen the green light on the back flashing periodically, but it seems to turn itself off again and the screen will not light up.

 

Tried to update the firmware as the app said that there was an update available, but this doesn't seem to have helped. The tracker is now not syncing to the app either, and seems to be completely dead.

 

Can anyone help, please?

 

 

Moderator edit: subject for clarity 

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‎05-07-2021 11:07

‎05-07-2021 11:07

Welcome to the Fitbit Community, @EllsPigeon.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend following the complete troubleshooting instructions in Why isn't my Fitbit device's battery charging?

 

If you're experiencing difficulties with updating your tracker, please find our tips in Why can't I update my Fitbit device?

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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