Inspire HR won't turn on

[LDHowlett]

I put my Fitbit Inspire HR on the charger as I had previously done, but the display has stayed black, and it is randomly vibrating. Sometimes, a happy face will appear, then fades away and the screen stays black.

Moderator edit: subject for clarity

[zunbanut]

I plugged in my fitbit and held the button.  I saw a smile icon but no vibration.  Still is just black.

[LiliyaFitbit]

Hello everyone. For all of you who are new to the Fitbit community, welcome. 

Thanks to all for the efforts to resolve the issue, sharing your experiences and steps you've tried. I understand that this can be very frustrating and appreciate your feedback. If your tracker isn't turning on, please try our troubleshooting instructions including a restart in Why isn't my Fitbit device's battery charging?

If the issue persists, the best way to get help for this problem is to chat with our Support team online or give them a call. Click here to get connected. 

As of now, this thread will be closed, bear in mind that you can always create a new thread.

See you around.