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Inspire HR won't turn on

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‎05-25-2021 09:28 - last edited on ‎08-31-2021 04:15 by Fitbit Moderator

‎05-25-2021 09:28 - last edited on ‎08-31-2021 04:15 by Fitbit Moderator

Hello I bought my Inspire Hr in September 2020 and it is sadly dead. It stopped working at 2:47 am I reset it, it worked until 4:37am then it died and doesn't respond to anything. 

 

Resetting doesn't work screennis blank the lights on the back don't blink. What now? it is still under guarantee as far as I know what should I do?

 

 

Moderator edit: updated subject for clarity

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‎05-25-2021 09:32

‎05-25-2021 09:32

Hi @Ixxorn  get with support and tell them you've tried restarting it a few time.

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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