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Inspire HR won’t turn on

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‎08-14-2021 04:59 - last edited on ‎08-14-2021 05:18 by Fitbit Moderator

‎08-14-2021 04:59 - last edited on ‎08-14-2021 05:18 by Fitbit Moderator

My husbands umpire won’t charge and won’t reset.  I’ve tried the recommendations in the forum of changing the clock but can’t change anything due his phone doesn’t seem to find the Fitbit nor does it vibrate when put in the charger.  I’ve cleaned the device and charger.  Even tried other outlets.  Am I missing a secret step?

 

 

Moderator edit: updated subject for clarity

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‎08-14-2021 05:18 - last edited on ‎02-10-2025 07:13 by Fitbit Moderator

‎08-14-2021 05:18 - last edited on ‎02-10-2025 07:13 by Fitbit Moderator

@TaSu Welcome to our Fitbit Community. Regarding the charging and screen issues that your Inspire HR has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

JuanJo | Community Moderator

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