help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR won't vibrate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-16-2019 04:42 - last edited on ‎05-23-2019 08:43 by Moderator Alum

‎05-16-2019 04:42 - last edited on ‎05-23-2019 08:43 by Moderator Alum

Fitbit Inspire HR doesn't vibrate with incoming calls.

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎05-16-2019 04:58

‎05-16-2019 04:58

Check do not disturb is not turned on your mobile then, try a restart @Jude447 ,

1. Connect Inspire to the charging cable.

2. Press and hold the button on your tracker for 5seconds.

Release the button.  When you see a smiley face and Inspire vibrates, the tracker restarted.

 

(here's a couple other things than may accidentally turn off notifications if you need a deeper dive)

notifications.jpeg

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer
0 Votes

‎05-17-2019 03:25

In response to wmchapman

‎05-17-2019 03:25

Thank you. I have tried the restart and the smiley face comes on but it still does not vibrate. I previously had a flex 2 and it vibrated when my phone rang.
Could there be a problem with the Fitbit?

Sent from my iPad
Best Answer
0 Votes

‎05-23-2019 08:45

In response to Jude447

‎05-23-2019 08:45

Welcome to the Forums @Jude447 and @wmchapman thanks for the input.

 

I am sorry for the delay in respond and appreciate all the efforts in trying to fix this vibration issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎02-10-2020 15:19

In response to wmchapman

‎02-10-2020 15:19

I did the reset and it still doesn't vibrate. What now?

Best Answer
0 Votes