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Inspire HR won't work off charger

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My Fitbit does not make a vibrating sound also once i take it off charge my Fitbit inspires screen turns blank until I put it back on charge. My Fitbit only works while on charge and not off charge

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @Chantelle_leefe.

 

I appreciate your participation in the Forums and sharing that your device is not vibrating and turns black when you disconnect it from the charger. I am glad to help. I recommend following the troubleshooting instructions including a restart at Why isn't my Fitbit device's battery charging?

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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