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Inspire HR wont sent notifications to Huawei P30 lite

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I got a new Huawei P30 lite.

My Inspire HR isn't receiving notifications from the phone, despite all the notifications being turned on.

Please help, as this worked on my older Huawei P10

Thanks Sandra

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@sndragreen Welcome to the Fitbit Community! I hope you're doing well!

 

Let me help you setting up notifications for your Inspire HR on your new phone. Lets try refreshing the link between your phone and your tracker by doing the following:

 

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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Good morning,
I am very happy that I managed to sort it out. I deleted the app off my
phone and reinstalled it, and they are talking to one another again.

Thanks so much for you help
Kind regards
Sandra
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