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Inspire HR wont stay on

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‎06-03-2020 21:39 - last edited on ‎06-08-2020 07:02 by Fitbit Moderator

‎06-03-2020 21:39 - last edited on ‎06-08-2020 07:02 by Fitbit Moderator

the watch won't stay on ive rested it over and over again it only stay on for a while then is off what can I do its only 3 months old

 

 

Moderator edit: updated subject for clarity

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‎06-08-2020 07:03 - last edited on ‎06-13-2025 06:53 by Fitbit Moderator

‎06-08-2020 07:03 - last edited on ‎06-13-2025 06:53 by Fitbit Moderator

@Serinarose It's great to see that you've visited the Fitbit Community!

Let me help you with your Inspire HR not keeping a charge and thank you for troubleshooting this issue. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this, restart your device and see how it behaves. You can follow these instructions to help improve the battery life.

Let me know how it goes.

Alvaro | Community Moderator

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