Inspire HR working, but screen is black

[scrappin.mel]

My tracker is at 50% battery but my screen is black.  When I press the button the screen is black, not even a flash.  Any ideas on how to fix this?  I know it's working because my Dashboard is recording.  The alarm worked this morning and I feel the vibration when I press the button.  I don't have the app downloaded on my phone because I rarely get the notifications. Any help would be appreciated. 

[NellyG · Accepted solution]

Hi @scrappin.mel  Try restarting the Tracker several times. If that doesnt help then you will need to contact Customer Support 

Restart your tracker  

Fitbit Support  

[scrappin.mel]

Thank you for the info. Tracker seems to be working properly after restart.



Sent from my Verizon, Samsung Galaxy Tablet

[NellyG]

That is great!