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Inspire Hr is not holding its charge

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‎02-13-2021 08:20 - last edited on ‎02-24-2021 05:54 by Fitbit Moderator

‎02-13-2021 08:20 - last edited on ‎02-24-2021 05:54 by Fitbit Moderator

My device is not holding charge,this has to be changed every day???

 

 

 

Moderator edit: subject for clarity

 

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‎02-13-2021 09:56

‎02-13-2021 09:56

Hi @margaretmcdonne  see if anything in this article - click to read - helps you. If not, you should be under warranty and would need to reach out to customer support. 

Stepping in the U.S.A. since September 2013. Android 14

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‎02-24-2021 05:53 - edited ‎02-24-2021 05:54

In response to Odyssey13

‎02-24-2021 05:53 - edited ‎02-24-2021 05:54

Hello @margaretmcdonne, welcome to the community forums! @Odyssey13, thanks for your input and it's great to see you around! 

 

@margaretmcdonne, I was informed by our Support Team that you have reached out to them. Since you have received assistance from our team, I suggest you to update your case if you have any additional questions or inquiries. 

 

On a side note, I've moved your post to another board to keep our forums organized. 

 

Have a great day! 

Wilson M. | Community Moderator, Fitbit.
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