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Inspire Hr unable to update the firmware

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‎01-11-2020 04:19 - last edited on ‎01-12-2020 09:07 by Fitbit Moderator

‎01-11-2020 04:19 - last edited on ‎01-12-2020 09:07 by Fitbit Moderator

I tried several time to update firmware but failed I get an “X” on watch screen. Can anyone help me

 

 

Moderator edit: updated subject for clarity

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‎01-12-2020 09:08 - last edited on ‎01-21-2025 08:55 by Fitbit Moderator

‎01-12-2020 09:08 - last edited on ‎01-21-2025 08:55 by Fitbit Moderator

@Gusiespino Welcome! It's great to see you around! 

Let me help you updating your Inspire HR. Try restarting your tracker and making sure it is fully charged. After this try these suggestions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-12-2020 12:33

In response to AlvaroFitbit

‎01-12-2020 12:33

Thank you for your replied, I did and nothing, I still get an “x” on my Watch after 15 or 20 minutes after the updating started, I’ve lost count of how many times I’ve tried 

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