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Inspire Hr won’t turn on

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‎01-07-2020 00:19

‎01-07-2020 00:19

Hi! Ive had the Fitbit for over a month now and recently the green light in the back hasn’t turned on and it wont charge. I’ve tried the 5 second tip and still no luck. The screen is black and no signs of the green light. Please help its a new device.

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‎01-07-2020 01:29

‎01-07-2020 01:29

Hi @fabi_peniza I have flagged a moderator to come and help you 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-08-2020 17:03

‎01-08-2020 17:03

@fabi_peniza Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried.

 

Sorry to hear that you're experiencing this with your new Inspire HR. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

 

@NellyG Thanks for flagging it. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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