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Inspire, IPhone X 13.4.1 software

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‎04-28-2020 09:49

‎04-28-2020 09:49

My Fitbit Inspire will do show any display. It did vibrate at 11:50 showing I needed some more steps but won’t display anything. It is synced to my phone as my step counter is going up. If I press on the side button it just vibrates. It was Charged fully Sunday am. 

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‎04-28-2020 10:10

‎04-28-2020 10:10

Hi, @arleymitchell , you can probably fix this issue by giving your Inspire a restart.  Here are the instructions:

 

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Hold the other end of the charging cable near the port on the back of the tracker until it attaches magnetically. The pins on the charging cable must connect securely with the port.
  3. Press and hold the button on your tracker for 5 seconds. 
  4. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

You might need to hold the button a little longer than 5 seconds.  A restart will not lose any data and is a good first troubleshooting step whenever your Fitbit is not behaving as expected.

 

Good luck.  I hope this helps.  Let us know if it works, and welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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