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Inspire acting up, draining power and not swiping

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‎11-19-2020 12:39

‎11-19-2020 12:39

Suddenly stopped working properly, noticed the screen was dark, wouldn't charge, changed chargers and restarted tracker, deleted app and reinstalled, pressed buttons for 5 seconds, ten seconds etc.  Reatrted phone to see if that would help. Managed to get it to charge and appeared to be normal. Halfway through my shift I noticed it had ran out of power, and have done everything suggested again. Restated and have used 10%power in an hour,  just sitting, not moving. Any suggestions? 

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‎11-20-2020 10:30

‎11-20-2020 10:30

Welcome to the Fitbit Community, @Saggysa.

 

I am sorry to hear your Fitbit Inspire stopped working properly. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I contacted Customer Support and was informed that they have reviewed your case already and provided a response recently. For more information, please check your inbox.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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