Inspire active minutes not showing

[Chlo3]

My active minutes in the fitbit app isn't showing, I have tried resetting but it doesn't seem to work. Has anyone got any advice or have had the same issues 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Chlo3.

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend making sure your tracker is syncing and the Active minutes tile is added to your app dashboard: 

1. On the Today tab, tap Edit.

2. Tap "+" to add the Active minutes tile. 

3. Tap Done. 

Hope this helps!

[Pat2020]

When I do that it takes away the steps I’ve walked.

[Myrrhia333]

I did this. It deleted active minutes. I added active minutes back. Active minutes not recording more than one day each week, Since DECEMBER.  Even when I am walking 3 or more miles daily. 

And sometimes steps not counting. When walking w friends or using Strava, fitbit is recording less mileage. 

[SJNN]

Same with me. I've just done a full hour power walk with some running and while it's logged the steps it says I've only been active for 7 minutes in the whole of the day. I rarely get any exercise showing yet I work out most days