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Inspire active minutes tracking accuracy

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‎09-17-2020 01:37 - last edited on ‎09-21-2020 15:13 by Fitbit Moderator

‎09-17-2020 01:37 - last edited on ‎09-21-2020 15:13 by Fitbit Moderator

so it seems after this latest firmware update that I inspire has stopped tracking activity in any useful manner.

 

I'm a UPS unloader and I spent 9 hours continuously unloading trucks yesterday which is pretty heavy activity at 2,000 packages a minute and my inspired tracks 90 minutes of activity....

I've been working for 2 hours today and it is tracked 0 minutes.

Anymore else see this or did my inspire just die?

 

Moderator Edit: Clarified subject

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‎09-21-2020 15:13

‎09-21-2020 15:13

Hi @raidslave, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for all the details that were shared in your post. If you haven't already done so, I recommend you to learn more about how Active Minutes are recorded on our help article: What are Active Zone Minutes or active minutes on my Fitbit device? and let me know if you have any additional questions.

 

I'll be here if further assistance is needed. 

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