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Inspire alarm not working

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‎07-21-2020 16:21

‎07-21-2020 16:21

I have an Inspire HR. The alarm function is not vibrating. It will show the alarm setting and the "duck" quacking, but no vibration. Any ideas?

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‎07-23-2020 05:06

‎07-23-2020 05:06

@scrappin.mel Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your Inspire alarms not working. Try checking that your device ins't in the do not disturb mode by long pressing the button. If the issue persists you can try restarting your tracker then remove the alarms, save and sync and then set them up again.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-29-2020 12:41

In response to AlvaroFitbit

‎07-29-2020 12:41

No, still not working after reset.  The watch did not vibrate at all after reset. Deleted the alarms.  Reset again. No vibration.   Set a different alarm, watch did not work.

Thanks for the suggestion on fixing.  

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‎08-12-2020 09:22

In response to scrappin.mel

‎08-12-2020 09:22

@scrappin.mel thank you for your reply.

 

Since the issue persists I suggest you let our Support team know about this. I noticed that you already have a ticket with them so work with the team to find a solution.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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