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Inspire asks me to download the Fitbit app

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‎07-30-2021 21:51 - last edited on ‎07-31-2021 05:23 by Fitbit Moderator

‎07-30-2021 21:51 - last edited on ‎07-31-2021 05:23 by Fitbit Moderator

I'm having issues with Fitbit inspire when I try and connect to blue tooth it keeps saying I need the fitbit app, which I already have. Anyone else having this problem?

 

 

Moderator edit: updated subject for clarity

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‎07-31-2021 05:23

‎07-31-2021 05:23

@Sabali Welcome to our Fitbit Community. Since your Fitbit Inspire keeps asking you to download the Fitbit app, even though you already have it, please restart your Fitbit device as described in this help article. After this, follow the setup instructions that are listed in this help page and see if your device connects with your phone properly.

 

Hope this helps.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎07-13-2023 15:46

In response to JuanJoFitbit

‎07-13-2023 15:46

No, this did not work.

 

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