Inspire band won't stay on

[Corey5362]

Part of the plastic has come off my Fitbit so the band won’t stay on, what can I do the watch is under a year old can it get repaired or replaced?

Moderator Edit: Clarified subject

[Odyssey13]

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[Corey5362]

Y are fitbits plastic so bad

[Odyssey13]

@Corey5362 I've had silicon bands from Fitbit for close to eight years and had no problems with the band. If you're under warranty, you'll want to take a picture and get with support. Contact information is above.

[Corey5362]

It’s the thing that holds the band in that’s plastics broke

[Odyssey13]

@Corey5362 get with customer support. This is the community forum and we're just people who use Fitbit products. You need to get with support at one of the ways I posted above. You might want to take a picture to show them, too.