05-10-2020
08:50
- last edited on
05-12-2020
20:21
by
RicardoFitbit
05-10-2020
08:50
- last edited on
05-12-2020
20:21
by
RicardoFitbit
I bought an Inspire 6 months ago and it stopped charging about a month ago.
Tried alcohol with toothbrush and cotton swab. Tried changing the plug and different outlets. Still no light goes on. Is there anything else I can do? Really miss wearing it!
Moderator edit: Subject for clarity
05-12-2020 20:20
05-12-2020 20:20
Hi @Kerigold, welcome to the Community Forums! Sorry for the delay in responding your post.
Thanks for bringing this to our attention and for trying some steps before posting over here. If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes. Such article includes a restart process which can be really helpful for this situation.
Let me know if you have any additional questions, I'll be here.
05-13-2020 09:38
05-13-2020 09:38