Inspire broken where band attaches.

[fallboy52]

Inspire broken at point band attaches; band won't attach.  In another forum I saw that others had the same problem.  It's not the band, it's that the band won't stay attached because a tiny piece of plastic broke off the Inspire.

[Rtinder]

I have the exact same problem. The plastic broke where the pins for the band go in and I can’t wear it. 

[DogMom23]

This happened to my Fitbit Inspire 2. I read the previous posts and saw the one about the band that actually houses the Fitbit unit. You just snap it in the band, no need to mess with pins. I ordered a pair of wrist bands off of Amazon and they work great! It comes with a black one and a clear band.
https://www.amazon.com/dp/B09KN6GHLK/ref=cm_sw_r_fm_apa_i_JNEMK0M7Z5A1C8GJEHGY?_encoding=UTF8&psc=1#

[kar_mc1]

If you're happy with that, then good for you. Really.

However, that band/plastic encasement totally changes the look of the fitbit purchased and, imnsho, makes it look far worse.

[dlonoff]

Yeah it doesn't look great, but if you're outside of the warranty, the options are: weird looking band, landfill, or buy a new device. And I saw in your post above how you feel about continuing to support shoddy products 😆. Next time I'll probably find something sturdier, maybe from a different company, but for now I'll keep getting some use out of this.

[kar_mc1]

Sure, I get that. Fitbit ought to be solving this problem by making better products. But since they're not, finding some way to still use the product makes perfect sense! 👍

[dmulka625]

I agree with you. I haven't tried to put it together yet. I have a friend
who loves those kinds of challenges. Hopefully he can come up with
something awesome that I share with everyone.

--------------

Have you had your Fitbit more than a year? If not, contact customer support
and they should replace it unless something has changed. If it is over a
year old, they should give you a percentage off. I received 35% on the
purchase of a new one. At Christmas time there was a sale on certain
Fitbits. I got the Luxe. It doesn't stay charged for very long. The Charge
4 and 5 are no longer available. I liked the larger screen.
Having to replace my Fitbit 3 times really says something about this
product. Do your research before buying and get a product thats worth your
hard earned money.

[azetah]

Yes, it's a shame because the Fitbit watch itself works fine, but I will
never buy another fitbit because of this.
I'm curious if it's just the Inspire (2) or all the Fitbit watches.

[dmulka625]

Yes, my Charge 4, once within a year, then again after I had the second one
just a couple of weeks after a year. So annoying.

[Lgc2021]

Same thibg just happened to me. I had bought extra bands butvthey won't fit either because the device is damaged atvthe edge. I just crossed my one year warranty by a month or less. I will probably try something else. Though  i have been using fitbit for some years. Good to share the problem. Thanks

[Rtinder]

 I got a cheap band at the suggestion of another poster. It works with the damaged Fitbit. Kakurookie 2 Pack Compatible with... https://www.amazon.com/dp/B09XTMK8ZD?ref=ppx_pop_mob_ap_share

[Lgc2021]

Thanks. But I already tried the second band i had bought. I have lost confidence in the device and inspire 

[SAWhite]

This is rather beyond a joke isn't it. Is there anyone on @Fitbit reading these? It is obviously a design fault. Has this been fixed yet,  and if not, why not

[Rtinder]

The link I sent you is for a band that doesn’t require it to fit on the broken ends of your device. Your device fits into the band. It works perfectly. 

[Lgc2021]

Thanks for your help. Unfortunately i have lost confidence in the brand
with this incident as it broke for no reason and just after warranty. I
don't want to purchase a new brand of a different kind for a broken device.
Thanks again for helping.

[Rtinder]

No problem. But for me, a $10 investment to continue using the device was worth it. Good luck with your next brand. 

[Lgc2021]

Actually I might follow your advice after all! After I git over my initial
disappointment I was able to put the old band back and hold it in place
with sketch tape. The device seems to be working ok. So I will probably
try your band- which would be better than skotchvtape. I appreciate your
efforts to help us all. Thanks

[Rtinder]

You’re welcome. 

[dmulka625]

You're very welcome! I hope you'll be able to get much more use out of your
Fitbit. I'm glad you decided to put it back together. I have a friend who
is a genius when it comes to making a way when you think there isn't one.
I'd really like to use my Charge 4 again.

[Maxsaints]

I just dabbed a bit of gorilla glue. Holding ok.

You can order cases for them from Amazon.

 this helps maybe Fitbit will give us one. A dab of gorilla glue helps too

Gorilla glue or order a case band for it

[AmandaK46]

I have the same problem, my inspire2 broke where the band attaches.  Can I get a replacement?