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Inspire can’t connect to iOS devices

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‎05-16-2019 15:37

‎05-16-2019 15:37

My new Inspire Fitbit can’t find my iOS device during setup...just keeps “Searching”. Have tried all the fixes offered in the Help pages ( turning everything off and on etc).  My iOS devices are listed as “compatible”. HELP !

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‎05-17-2019 10:31

‎05-17-2019 10:31

Welcome to the Fitbit Community @DotsInspire. I'll be glad to assist you with your Inspire connection inquiry. Thank you for letting us know that you have tried all the fixes offered. 

 

Could you please confirm that you have tried the steps of Why can't I set up my Fitbit device? help article and that you also have tried to set up your Fitbit with another device?

 

I'll be waiting for your response. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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1 REPLY 1

‎05-17-2019 10:31

‎05-17-2019 10:31

Welcome to the Fitbit Community @DotsInspire. I'll be glad to assist you with your Inspire connection inquiry. Thank you for letting us know that you have tried all the fixes offered. 

 

Could you please confirm that you have tried the steps of Why can't I set up my Fitbit device? help article and that you also have tried to set up your Fitbit with another device?

 

I'll be waiting for your response. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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