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Inspire charge percentage not updating

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‎05-24-2020 08:32 - last edited on ‎05-25-2020 17:29 by Fitbit Moderator

‎05-24-2020 08:32 - last edited on ‎05-25-2020 17:29 by Fitbit Moderator

I have a new Inspire. It was charged and a day or two ago about 85%. Today it's showing fully charged even though I have not yet recharged it by connecting it to the charging cord. Does it charge remotely?

 

Moderator Edit: Clarified subject

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‎05-25-2020 17:28

‎05-25-2020 17:28

Hi @Alphakat17, welcome to the Community Forums! 

 

Thanks for bringing this to our attention, seems odd that the battery percentage of your Inspire is not updating. To better assist you with this, can you please let me know if you're checking the battery percentage directly on your device or the Fitbit app? When did you notice this? In the meantime I receive your answers, please restart your Inspire.

 

Looking forward to your reply, let me know if you have any additional questions.

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‎05-27-2020 10:39

In response to RicardoFitbit

‎05-27-2020 10:39

I downloaded the app update and that seemed to fix it. Thanks.

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