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Inspire did not record 30 min exercise on Sunday May 17, 2020

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My Fitbit app skipped Sunday’s 30 minute exercise, so I didn’t get credit for that day. Sunday is not showing at all on the weekly exercise tracking section of the app. Sunday is day one of my exercise week. Thank you in advance.

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@JulieBF Welcome to the Community. Sorry for the delay in my reply.

 

Let me help you with your Inspire not recording your activity. What type of activity where you doing? Your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and records the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account. 

 

Let me know how it goes.

Alvaro | Community Moderator

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Thank you for replying. My exercise was a 30 min walk. It's weird because my Fitbit weekly review skips that day completely. I walk every day and no problem with any other records. No biggie, I just thought maybe Fitbit had some kind of server problem or something. Thanks again! 

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