Inspire didn't recognize an activity

[Deniserae]

My Inspire which I just bought to replace my Alta, did not record a 20min. Jillian Michaels video I exercises to, it was hard, my heart was beating fast. I manually entered it and the app gave me no activity credits for the time I exercised, those showed up as midnight activity credits while I was sleeping.

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

@Deniserae Welcome to the Community. Thanks for the details mentioned. 

I'm glad to hear that you bought an Inspire to replace your Alta. It's pretty weird that your activity was recorded at midnight. 

I would like you to delete the activity that was logged at midnight and manually log it on your Dashboard for the time you were actually exercising. After this, please change the recognition of the activity to 10 minutes. 

Keep me posted. 

[kaleenicole]

I’m having this same issue, since yesterday. When I manually log exercise it shows that I have 0 calories burned for that exercise, then I randomly woke up to a bunch of calories “being burned” during the time I was asleep, so it seemingly misplaced my exercise calories from yesterday’s gym session to during my sleep last night. 

[Ruqyah]

I have the same issue! It doesn’t recognise the activities even though I logged them in myself. 

[SilviaFitbit]

@kaleenicole It's nice to see you on the Community. Thanks for the details mentioned. 

It sounds like you're experiencing the issue that's posted in this thread: Exercises recorded in a different time and not showing data If you're please subscribe to the thread to receive updates about it. 

@Ruqyah Welcome to the Community. Thanks for the details mentioned. Please reply to the following questions in order to gather more information about what you're experiencing: 

- Are you tracking your activities using SmartTrack?

- Are you manually log them and tracking them with your Inspire? 

- Which activities are not being recognized? 

Keep me posted.